Juanita, Gina and Lisa are part of our Green Cross Health family. They’ve been actively involved in our business strategy, brand positioning development, rebranding, customer communications and process re-engineering for three years now. They’re experts in challenging, insightful, creative solutions, and they’re a pleasure to work with.

The team help us apply an international perspective appropriately to a NZ context, and their extensive commercial experience as retailers really gives them an excellent perspective on what needs to be done – as well as when and how.

With their exceptional capacity to understand what makes retail successful and how to deliver for customers, internal staff, vendor partners and stakeholders, all possible angles for success are considered.

Green Cross Health

Our business is highly competitive, and we were very aware that we needed to bring to life reasons beyond price for our shoppers to love us whilst not losing our price-competitive cues.

What we most value from this team is they bring to the table retail insights, innovative thinking and experiences that we don’t always have time to explore. That’s why they are experts at what they do, and we are experts at running supermarkets. They also worked well with our creative agency, and were never precious about incorporating other people’s thinking to make ideas better.

They’re the right partner for you if you’re looking for someone who respectfully keeps you focused on your end game (especially when your old habits start to creep in) and who can call a spade a spade.

Most importantly, they’re the team you want if you need to connect with customers better than your competitors along the shopper journey.

Countdown

These ladies are incredibly experienced retail experts. They know all the retail principles to engage shoppers and showcase the wonderful products we have. They were able to help us curate our offer in a more meaningful way, and provide a shopping haven for our visitors to relax and browse. 

By enhancing our thinking with new ideas and innovation, the team demonstrated to us what we could achieve and how we could achieve it. They provided a framework to work with our existing suppliers, made our processes more efficient, and made our investment work harder.

The results speak for themselves. This is a true transformation that the team ideated for us - a world-class retail experience. 

Auckland Museum

Juanita and Lisa have been partners of the Liquorland business for over 8 years – and right from the start, they weren’t like other consultants.

With great understanding of the internal operations of a retail business, these guys help imagine, test, create, deliver, review and reinvent. Liquorland operates in a highly competitive market and is a 100% franchised owner-operated business, and they always held their own when taking our team along the journey of change.

Strong strategic insight and a solid grasp of what’s required to engage shoppers on the path to purchase is brilliant – however, what sets this team apart is their ability to understand the reasons for change and make this tangible in a way that adds value to the overall business. They’re nimble, efficient, and focused on always ensuring the right outcome whatever the challenges.

Liquorland