THE STORiES Ep. 2: New York & Chicago
Wed, 24 Sept
|Webinar
Real stories from real stores…where retail isn’t dead, it’s just evolving.
Time & Location
24 Sept 2025, 12:00 pm
Webinar
Guests
About the event
After the incredible response to our Singapore episode, we're taking you on our next retail safari - this time to two of North America's most dynamic retail markets: New York City and Chicago.
Why New York & Chicago?
These aren't just cities - they're retail laboratories where some of the world's biggest brands test, iterate, and perfect the future of customer experience. From the iconic flagship stores of Fifth Avenue to the innovative neighbourhood concepts reshaping Chicago's retail landscape, these markets offer unparalleled insights into how retail giants maintain their edge while staying agile enough to evolve.
The question we're exploring: In an era where agility often trumps scale, how do retail giants stay innovative without losing their competitive advantages?
What You'll Discover
Flagship Evolution: How iconic brands are reimagining their flagship experiences - moving beyond product showcase to become immersive brand destinations that drive both commerce and community.