I read this great article in The Robin Report which is really worth sharing. Pam Danzinger has done an incredible summary of what the big guys in retail can learn from the little guys.
Within the retail industry there are sectors that are outperforming the rest. In NZ categories such as fast casual dining, furniture stores, and home furnishings retailers are all winning. She covers what, how and why.
This article highlights what retail Goliaths should learn from David counterparts. In particular, to keep their focus on the people-side of the shopping experience and providing an engaging experience.READ HERE to find out more.