Simon RowlesApr 235 minWoolworths Everyday Rewards is the great disruptor in New Zealand customer loyalty programs. Most disruptions in loyalty have occurred in small ripples. Woolworths Everyday Rewards has changed the game with 5 key disruptors.
Simon RowlesNov 20, 20234 minNew Zealand’s loyalty market sees its biggest change since 1996Simon Rowles discusses changes in NZ's loyalty market and what retailers should do to keep market share.
Juanita Neville-Te RitoJul 26, 20238 minWhat is "future-fit" retail leadership in the wake of tough times? This article explores what future-fit retail leadership looks like in the wake of tough times.
-May 8, 20184 minWhere's the party at?This is my fourth year of reviewing the joy and distress that marks another year of my existence on this planet. #makingretailhappen...