ICYMI and what we are reading - August 2025
- Juanita Neville-Te Rito
- 34 minutes ago
- 2 min read

We make it easy for you to keep up to date with what's happening in the world of retail. Check out what we are reading this month and why.
If you're after more frequent updates about what is happening in the world of retail and CX, give us a follow on LinkedIn: RX Group
Michael Hill appoints new CEO following death of founder

Following the passing of founder Sir Michael Hill, the jewellery brand has appointed a new CEO to lead the business into its next chapter. A private memorial was held in Arrowtown.
Marginal lift in New Zealand card spending in July

Consumer card spending in New Zealand edged up marginally in July, indicating cautious but steady retail activity despite cost-of-living pressures.
IKEA highlights voices of children facing domestic violence

IKEA’s new campaign amplifies the voices of children impacted by domestic violence, reinforcing the brand’s broader social responsibility efforts.
Amazon Haul rolls out in Australia

Amazon launches "Amazon Haul" in Australia, a dedicated shopping section featuring products under $25 to drive discovery and impulse purchases.
JB Hi-Fi Group reports 10 per cent sales growth; announces retirement of CEO

JB Hi-Fi Group has announced 10% year-on-year sales growth and the upcoming retirement of CEO Terry Smart. The retail giant attributes its performance to strong consumer demand, omnichannel execution, and disciplined cost control.
Ketchup meets fruit: Heinz and Smoothie King launch ketchup-based smoothie

Heinz and Smoothie King have teamed up to launch a limited-edition ketchup smoothie in the US, combining tomato with fruit ingredients like banana and mango. It’s a bold branding move designed to attract adventurous eaters and spark conversation around unconventional flavour profiles.
New insights into Gen Z and how brands can tap into their search for connection

Gen Z consumers (aged 13–28) are set to become the world's most valuable spenders by 2030. Recent research highlights the critical need for retailers to differentiate between older and younger Gen Z cohorts, recognising diverse values and shopping habits. Gen Z strongly values in-store co-creation, community-driven spaces, and purpose-driven brands. They seek emotional connections and tech integration—but only when it delivers genuine value. For 2025, product storytelling, TikTok-style content, and AR/VR try-ons are priorities.
What we are reading - ICYMI
Metcash reports increased sales across all pillars following major acquisitions
Temple & Webster reports record FY25 results amidst challenging retail conditions
Revolutionising retail: How wearable tech is empowering store associates
Shein fined €1m in Italy for misleading environmental claims about products
Why customers aren’t coming back (and what you can do about it)
Aldi tops Canstar review again, as rivals fall on value, service
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