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There's gold in the corners
This week we have a guest blog from one of my favourite people, Philip Ebbitt-Manson. Currently the General Manager of BedsRUs, Philip...

Juanita Neville-Te Rito
Oct 29, 20153 min read


Where's the wow this Christmas
Interestingly Christmas this year is on the 25th December. Friday 25th of December to be precise. And I’m going to call out the first...

Juanita Neville-Te Rito
Oct 22, 20154 min read


More beating hearts of retail
I’m conscious it’s been a few drinks between blogs but as is the way on the rollercoaster of retail advertising and communications, we...

Juanita Neville-Te Rito
Oct 15, 20154 min read


So much more than bear necessities
Life is busy. Perhaps you have noticed I have been on a sabbatical of sorts from the blogosphere. Or perhaps not. My break from blogging...

Juanita Neville-Te Rito
Sep 10, 20155 min read


Dessert will never die
Fiona Kerr has the good fortune to be an Account Director at retail specialist agency, Hotfoot and regularly gives thanks that shopping...

Juanita Neville-Te Rito
Aug 31, 20153 min read


Aspiring to greatness
I recently had an interesting discussion with a crowd of 150 people about why retail in NZ is so poor. This conversation took place right...

Juanita Neville-Te Rito
Jul 16, 20153 min read


Only 25 Fridays until Christmas (Yes really)
If you are a retailer and you haven’t started your Christmas planning you are running seriously close to missing the opportunity of the...

Juanita Neville-Te Rito
Jul 9, 20153 min read


Omni-channel means nothing to the shopper
I was delighted to be invited to speak at two different conferences last week about the emerging consumer, how their shopping experiences...

Juanita Neville-Te Rito
Jul 2, 20154 min read


CX - The retail X factor
Shopping experiences are being transformed. They are being altered by technology, and new expectations are being set by non-retail...

Juanita Neville-Te Rito
Jun 18, 20153 min read


Internation retailers on NZ shores
Fiona Kerr has the good fortune to be an Account Director at retail specialist agency, Hotfoot and regularly gives thanks that shopping...

Juanita Neville-Te Rito
Jun 4, 20155 min read


Big think, think big
Image Credit - Nextup Asia Gosh you’ve got to love digital hijacking to give you a laugh for the day. This week is the Harcourt’s Annual...

Juanita Neville-Te Rito
May 21, 20155 min read


No longer sixteen candles
This is my second year of reviewing the joy (and distress) that has marked another year on this planet. I have just celebrated an...

Juanita Neville-Te Rito
May 7, 20154 min read


It's a mad world
Every now and then you need to do something utterly mad, outrageous and fun otherwise you will go MAD yourself. For years experiential...

Juanita Neville-Te Rito
Apr 23, 20154 min read


Target new concept store retail experience - observations
The Retail Geek Guest Blog… And here you have it, the promised new concept Target, Brisbane retail experience observations, as defined by...

Juanita Neville-Te Rito
Apr 16, 20153 min read


The value equation
It was hardly surprising when the economic downturn resulted in the rise of a more value-conscious shopper but perhaps a few eyebrows are...

Juanita Neville-Te Rito
Apr 9, 20154 min read


Retail stores: The new black
Intuitively we know that at the heart of CX is emotional engagement that is delivered at every single shopper touchpoint. Emotional...

Juanita Neville-Te Rito
Mar 26, 20153 min read


2015 Year of CX
Customer Experience,or CX given everything needs an acronym is not new news. It’s been front of my mind and in my tirades for years. But...

Juanita Neville-Te Rito
Mar 12, 20153 min read


Who's hot
In New Zealand this summer, just about everyone. But who’s hot in NZ retail? Which brands have come out all guns blazing in 2015?...

Juanita Neville-Te Rito
Mar 2, 20155 min read


Lipstick on a pig
Sometimes it’s good to be reminded that if you put lipstick on a pig, it is still a pig! It’s this time of the year - post-beach lounging...

Juanita Neville-Te Rito
Feb 13, 20154 min read


The grinch of post-grinch shopping
When you’ve been in retail for as long as I have, or perhaps even longer, there are a few emotions specific to the holiday season you...

Juanita Neville-Te Rito
Jan 29, 20154 min read
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