ICYMI and what we are reading - May 2026
- Savannah Ericson
- May 27
- 2 min read
ICYMI. We make it easy for you to keep up to date with what's happening in the world of retail. Check out what we are reading this month and why.
If you're after more frequent updates about what is happening in the world of retail and CX, give us a follow on LinkedIn: RX Group
Who Needs a Merger When You Have a Loyalty Card?
The loyalty consolidation story is bigger than most retailers have clocked. If you missed this one, it is worth five minutes of your time before your next board meeting.
The World's Biggest Copycat: Platforms Suing Each Other
On the quietly spectacular irony of the platforms that built their empires on copying others now reaching for the lawyers. Relevant if you are watching the platform wars with any interest.
My Food Bag grows profits as ownership review continues
As New Zealand consumers become more value conscious, My Food Bag is proving that sharper customer engagement and a stronger health focused proposition can still drive growth. The meal kit retailer has reported rising profits, improved customer retention, and stronger order frequency as it continues its strategic ownership review.
Faradays Sets Date for Queen Street Luxury Department Store Opening
Luxury retailer Faradays has confirmed an August opening for its highly anticipated three level flagship on Auckland’s Queen Street, marking a major moment in the revitalisation of the CBD luxury retail scene. Blending heritage architecture, premium fashion, hospitality, and immersive customer experience, the $30 million development signals growing confidence in the future of experiential retail in New Zealand.
Adairs Confirms Sudden Exit from New Zealand
Australian homewares retailer Adairs has confirmed it will exit the New Zealand market, highlighting the ongoing challenges facing international retailers operating in a smaller, highly competitive retail environment. The move raises broader questions around market scale, profitability, and the increasing pressure on discretionary retail spending across New Zealand.
Google No Longer Wants to Be Just a Search Engine
As artificial intelligence reshapes the internet, Google is rapidly evolving from a traditional search engine into an AI powered ecosystem designed to keep users inside its platforms for everything from shopping to productivity. This piece explores what that shift means for brands, publishers, retailers, and the future of customer discovery online.
This page was way easier to read than I expected. It doesn’t dump a wall of text on you, and the headings make it simple to find what you’re looking for without hunting around. I was just skimming, then I ended up clicking into Drift Boss and immediately got why people get hooked—there’s that one-button thing going on, but it still feels like you have to be on point with your timing. I also liked that it doesn’t shove distractions in your face while you’re trying to figure things out. The “How to Play” part is right there in a neat little block, so you don’t have to scroll forever to catch the basics. The layout keeps the key info…
tỷ lệ kèo nhà cái mình thấy mọi người nói hoài nên cũng ghé thử cho biết, kiểu tò mò xem trang họ trình bày ra sao thôi. Vào cái là thấy bảng kèo bóng đá trực tuyến xếp theo cột khá rõ, có giờ trận ở bên cạnh nên nhìn lướt cũng bắt nhịp được. Mình không phải dân soi kèo chuyên nghiệp nên mấy phần giải thích “kèo nhà cái là gì” đọc thấy ổn, câu chữ đơn giản chứ không nhồi thuật ngữ khó hiểu. Điểm mình thích là họ tách phần cả trận với hiệp 1 riêng, khỏi phải căng mắt dò, kéo xuống vẫn thấy bố cục giữ nguyên kiểu bảng tỷ lệ theo cột.