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We search the world for innovation, ideas, systems + processes that help refine, define and simplify retail business, so you can do more of what's important.
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Shine bright like a diamond - are flagshipp
If you have been into the Auckland CBD in recent times, you will have noticed that downtown is reclaiming its popularity and cool as both...
Juanita Neville-Te Rito
Sep 16, 20163 min read
Some of my favourite things... Pirch
To survive in this new, complex, content-rich world and to convert shoppers into loyal advocate, it takes more than traditional retailing...
Juanita Neville-Te Rito
Jun 29, 20163 min read
Keeping it simple for our most important customer, our people
Truth be told I am a great shopper. An outstanding shopper. Some would say a world-class endurance shopper. I don’t really understand the...
Juanita Neville-Te Rito
Jun 29, 20165 min read
Don't blame digital commerce when you physical experience misses the mark
I have been a bit quiet on the blogging front over the past few weeks as I have been hanging out in ‘the land down-under’ spending some...
Juanita Neville-Te Rito
Jun 2, 20165 min read
I don't sweat I sparkle
I’ve had the recent good pleasure to need to acquire some activewear. Due to an overwhelming desire to get back to my retail roots, I’ve...
Juanita Neville-Te Rito
Apr 28, 20166 min read
Customising convenience - oxymoron or genius?
Fiona Kerr has the good fortune to be a Business Director at retail advertising agency, Hotfoot and regularly gives thanks that shopping...
Juanita Neville-Te Rito
Feb 29, 20164 min read
A little bit healthy, a little bit rock 'n' roll
I remember clearly as a 10 year old “hosting” a birthday party for my baby sister who was turning four. This was the early 80’s and to...
Juanita Neville-Te Rito
Nov 5, 20157 min read
So much more than bear necessities
Life is busy. Perhaps you have noticed I have been on a sabbatical of sorts from the blogosphere. Or perhaps not. My break from blogging...
Juanita Neville-Te Rito
Sep 10, 20155 min read
Dessert will never die
Fiona Kerr has the good fortune to be an Account Director at retail specialist agency, Hotfoot and regularly gives thanks that shopping...
Juanita Neville-Te Rito
Aug 31, 20153 min read
CX - The retail X factor
Shopping experiences are being transformed. They are being altered by technology, and new expectations are being set by non-retail...
Juanita Neville-Te Rito
Jun 18, 20153 min read
No longer sixteen candles
This is my second year of reviewing the joy (and distress) that has marked another year on this planet. I have just celebrated an...
Juanita Neville-Te Rito
May 7, 20154 min read
It's a mad world
Every now and then you need to do something utterly mad, outrageous and fun otherwise you will go MAD yourself. For years experiential...
Juanita Neville-Te Rito
Apr 23, 20154 min read
Target new concept store retail experience - observations
The Retail Geek Guest Blog… And here you have it, the promised new concept Target, Brisbane retail experience observations, as defined by...
Juanita Neville-Te Rito
Apr 16, 20153 min read
2015 Year of CX
Customer Experience,or CX given everything needs an acronym is not new news. It’s been front of my mind and in my tirades for years. But...
Juanita Neville-Te Rito
Mar 12, 20153 min read
Who's hot
In New Zealand this summer, just about everyone. But who’s hot in NZ retail? Which brands have come out all guns blazing in 2015?...
Juanita Neville-Te Rito
Mar 2, 20155 min read
Kink your think - connecting the connected part 3
Many a retailer is baffled about how to do things differently with “their lot.” It takes a brave, imaginative and clever soul to think...
Juanita Neville-Te Rito
Oct 31, 20145 min read
Standing out amidst the noise - connecting the connected part 2
Kiwis have well and truly embraced internet shopping. According to recent Neilson online shopping data, New Zealanders shopping online...
Juanita Neville-Te Rito
Oct 23, 20144 min read
Connecting with the connected
It is daunting trying to prioritise your approach as a retailer with today’s customer in their connected world. Especially with the...
Juanita Neville-Te Rito
Oct 16, 20144 min read
The winner takes it all
Stockholm proved to be a surprising little pocket of retail brilliance and independent thinking that I certainly had not been prepared...
Juanita Neville-Te Rito
Sep 10, 20143 min read
Anti-big
In retail everything tells a story, and if you get the smallest thing wrong the spell can be broken. To entrench loyalty and gain share...
Juanita Neville-Te Rito
Aug 21, 20142 min read
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