lisad71Jun 7, 20214 minStreamlining the Go To Market Process and attract, convert, and engage more customers in the processRetailers are implementing localisation strategies to deliver the ultimate CX. But how do they do this without breaking their team?
lisad71Sep 25, 20194 minDesigning better experiences: A retail case study GUEST BLOG Alex Bartley Catt, Managing Director of Spacetime Spacetime helps companies understand and leverage artificial intelligence to...
lisad71Sep 25, 20194 minI want it all and I want it nowJack Ma, the incredible co-founder of Alibaba who has recently retired, famously said: “The future of retail is not just about total...
lisad71Dec 17, 20173 minOut: Ruthlessness In: Co-opertitionI wrote this piece in late October when I was doing my best attempt at a middle-aged Marigold Hotel experience with my husband (sans...