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From Insight to Action: What It Really Means to Put the Customer at the Centre
The customer is our North Star” means nothing if teams can’t act on insight. TruRating turns real-time feedback into measurable action - so store teams know what’s working, what’s not, and what to do next. Clear signals. Real results.

Dylan Berrington
Jun 174 min read


Target Furniture went to NRF APAC. What they learned could change everything.
Target Furniture’s Kristian Reinbach joined RX’s delegation to NRF APAC to uncover what’s next in retail. From AI-driven planning to synthetic audiences and customer-first innovations, his key takeaways offer a playbook for future-focused retailers ready to evolve.

Kristian Reinbach
Jun 177 min read


Introducing the newest RX’er, Kim Gillis
Introducing Kim Gillis our newly appointed Project Manager – Marketing & Retail Operations,

Juanita Neville-Te Rito
May 132 min read


ICYMI and what we are reading - April/May 2025
From Woolworths closures to Amazon’s AI-powered ‘Buy For Me’ tool, the retail world isn’t slowing down. In April/May, we saw major shifts across brand loyalty, discount retail, and digital innovation - plus a big win for NZ beauty brand Raaie. ICYMI, here’s what’s been shaping the landscape across Aotearoa, Australia, and beyond.

Juanita Neville-Te Rito
May 132 min read


The gift of uncertainty is already here for retailers this Christmas
Caught in the chaos of yet another retail reset? As global trade tensions disrupt supply chains and Christmas prep teeters on uncertainty, ANZ retailers face tough choices. From pricing pressure to sourcing headaches, the new normal is anything but. If your business is struggling to adapt or looking to grow despite the madness, we’re here to help you navigate, pivot, and thrive in a world where retail rules are constantly being rewritten.

Juanita Neville-Te Rito
May 125 min read


Why NOW is the time for ANZ retailers to look north for retail innovation
Discover why NRF Asia Pacific is a must-attend event for ANZ retailers. Explore cutting-edge retail concepts from the 2025 Ebeltoft Retail Innovations Report, including immersive experiences from Singapore's most forward-thinking stores. Join us to unlock growth opportunities across the Asia Pacific and stay ahead in a rapidly changing retail landscape.

Juanita Neville-Te Rito
Apr 165 min read


ICYMI and what we are reading - March - 2 April 2025
ICYMI: Klarna revives Laybuy, Temu goes local, AI hits H&M, and more retail shifts worth knowing. Read the March roundup.

Juanita Neville-Te Rito
Apr 22 min read


Inside Temu’s Growing Grip on ANZ Shoppers
Temu is winning over ANZ shoppers fast. Here’s who’s buying, why it matters, and what retailers need to know now.

Juanita Neville-Te Rito
Apr 25 min read


Generative AI in Retail’s Shift from Talk to Transformation
Generative AI in retail: all talk, little action? Key takeaways from the NORA Summit + where retailers can start for real impact.

Juanita Neville-Te Rito
Apr 26 min read


The Retail Rundown - WE 9 Mar 2025
Your weekly pulse on retail in Australia and New Zealand. WE 9 March 2025 delivering a sharp, insightful recap of the biggest headlines shap

Juanita Neville-Te Rito
Mar 103 min read


The Retail Rundown - WE 2 Mar 2025
Your weekly pulse on retail in Australia and New Zealand. WE 23 Feb 2025.

Juanita Neville-Te Rito
Mar 32 min read


Growth by design: Realigning retail strategies for success in 2025
2025: The Year of Realignment. Discover strategic shifts retailers need to thrive by doing less but achieving more.

Juanita Neville-Te Rito
Feb 266 min read


Blindspot no more: Women and the $30 trillion opportunity
Women over 45: The untapped growth market. Discover why this powerful demographic is reshaping retail strategy.

Sasha Radford
Feb 265 min read


ICYMI and what we are reading - February 2025
We make it easy for you to keep up to date with what's happening in the world of retail. Check out what we are reading this February.

Juanita Neville-Te Rito
Feb 262 min read


The meteoric rise of Moodi
Moodi’s meteoric rise shows the power of growth by design. Learn how customer advocacy, co-creation, and scarcity fuel success.

Juanita Neville-Te Rito
Feb 266 min read


The Retail Rundown - WE 23 Feb 2025
Your weekly pulse on retail in Australia and New Zealand. WE 23 Feb 2025 delivering a sharp, insightful recap of the biggest headlines shapi

Juanita Neville-Te Rito
Feb 242 min read


The Retail Rundown - WE 16 Feb 2025
Your weekly pulse on retail in Australia and New Zealand. WE 16 Feb 2025 delivering a sharp, insightful recap of the biggest headlines shapi

Juanita Neville-Te Rito
Feb 173 min read


The Retail Rundown - WE 9 Feb 2025
Your weekly pulse on retail in Australia and New Zealand. WE 9 Feb 2025 delivering a sharp, insightful recap of the biggest headlines...

Juanita Neville-Te Rito
Feb 123 min read


ICYMI and what we are reading - November 2024
We make it easy for you to keep up to date with what's happening in the world of retail. Check out what we are reading this month and...

Juanita Neville-Te Rito
Nov 28, 20242 min read


How stress and anxiety affect your customers at Christmas
In this piece, Cole dives into how stress and anxiety impact customer decision-making during the holiday season, offering actionable insight

Cole Armstrong
Nov 28, 20245 min read
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