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We search the world for innovation, ideas, systems + processes that help refine, define and simplify retail business, so you can do more of what's important.
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Getting Personal with Intelligent Avatars
Shoppers today often struggle to find the information they need. Here we explore the role Intelligent Avatars provide in a retail context.
Peter Catt
Oct 28, 20213 min read
INTRODUCING Social Snacks
Do you often think "Social media is always changing. It's impossible to stay on top of!" Social Snacks are here to help you stay informed.
Andrew Ferdinando
Oct 28, 20212 min read
WHAT WE ARE READING & ICYMI AUG 2021
Check out what's happening and what we are reading. From super apps, connected packaging, to hyper convenience PLUS Lorna Jane's $5m.
Juanita Neville-Te Rito
Aug 5, 20214 min read
APPsolutely Fabulous
Research found the number of retailer apps that shoppers have on their phone sit around 5. Get inspired by some of the latest and greatest.
Juanita Neville-Te Rito
Aug 5, 20215 min read
5 REASONS YOU NEED AN APP
70% of people who download an app abandon it after only one use, 90% don’t stay more than seven days. Do you need an app?
Juanita Neville-Te Rito
Aug 4, 20216 min read
Here comes the "fusion shopper" and the acceleration of Click and Collect
Here comes the Fusion Shopper. Shifting between online offline and BOPIS they are growing. Is your customer experience ready to deliver?
Juanita Neville-Te Rito
Aug 4, 20213 min read
Continuous learning & micro learning – a more effective alternative to training courses
Guest article | Andrew Ferdinando Andrew Ferdinando is co-founder of Insightful, a continuous learning service designed to keep social...
Andrew Ferdinando
Jun 8, 20213 min read
Streamlining the Go To Market Process and attract, convert, and engage more customers in the process
Retailers are implementing localisation strategies to deliver the ultimate CX. But how do they do this without breaking their team?
Juanita Neville-Te Rito
Jun 8, 20214 min read
RetailX News Notes June 2021
We make it easy for you to keep up to date with what's happening in the world of retail. Check out what we are reading this month and why.
Juanita Neville-Te Rito
Jun 8, 20214 min read
Conversational AI provides friendly face for shoppers who never sleep
As consumer adoption of online shopping accelerates, retailers are searching for ways to deliver consistent experiences at all touchpoints.
Juanita Neville-Te Rito
Jun 7, 20213 min read
Shaking Things Up in Retail
Amazon is the master of shaking up the industry & their latest move doesn't disappoint. What lessons can we learn from their latest move?
Juanita Neville-Te Rito
Jun 4, 20214 min read
2021. Glass half full or half empty?
While 2020 has not been as hideous as expected, we are not holding our breaths that 2021 is going to be a stunner for retail. Let's...
Juanita Neville-Te Rito
Dec 15, 20203 min read
The great retail reset
Guest Blog | Martin Skinner, Managing Director - Tailor Inc Ltd. GUEST BLOG Martin Skinner, Managing Director Of Tailor Inc has 20...
Martin Skinner, Managing Director - Tailor Inc
Dec 15, 20203 min read
Christmas Edit 2020 | The Antipodeans
(minus NZ because you all will have seen them numerous times already!) By now you have probably consumed the Northern Hemisphere Edit of...
Juanita Neville-Te Rito
Dec 15, 20203 min read
The Christmas Edit | Northern Hemisphere (the big guns!)
DRUMROLL PLEASE……Yes, it’s back. A little late in the season but it is that time of year when Juanita does her annual review of retail...
Juanita Neville-Te Rito
Dec 15, 20205 min read
RetailX News Notes August 2020
Check out what we are reading this month because it's new, exciting or just darn interesting. Have you heard about the latest concept...
Juanita Neville-Te Rito
Aug 27, 20202 min read
So long to physical fashion, now it is digital.
GUEST BLOG Vanessa Thompson, Founder and Director of Unravelled, has been working in the New Zealand fashion industry for more than a...
Juanita Neville-Te Rito
Aug 27, 20203 min read
A dose of retail reality for Kiwi living in the land of opportunity
GUEST BLOG Anneka Broad moved to the US nearly a year ago with her family so her husband could continue saving the lives of tiny babies...
Juanita Neville-Te Rito
Aug 27, 20204 min read
GIVING RETAILERS A HAND UP
Local Makers Market Initiative I know we are all a little ho-hum in NZ (and especially Auckland), as we move into what is likely another...
Juanita Neville-Te Rito
Aug 14, 20204 min read
Retail Reboot: How to Webinar 9 - Positioning for the Long Term
Evolving Consumer Preferences and Retail Strategies Massey University, in conjunction with a range of industry partners including RetailX...
Juanita Neville-Te Rito
Jun 19, 20202 min read
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