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The retail battle between David and Goliath
I read this great article in The Robin Report which is really worth sharing. Pam Danzinger has done an incredible summary of what the big...

Juanita Neville-Te Rito
Sep 16, 20161 min read


Reward or not to reward? That is the question
Truth be told I am a great shopper. An outstanding shopper. Some would say a world-class endurance shopper. I am also an avid loyalty...

Juanita Neville-Te Rito
Sep 16, 20164 min read


Shine bright like a diamond - are flagshipp
If you have been into the Auckland CBD in recent times, you will have noticed that downtown is reclaiming its popularity and cool as both...

Juanita Neville-Te Rito
Sep 16, 20163 min read


Some of my favourite things... Pirch
To survive in this new, complex, content-rich world and to convert shoppers into loyal advocate, it takes more than traditional retailing...

Juanita Neville-Te Rito
Jun 29, 20163 min read


Keeping it simple for our most important customer, our people
Truth be told I am a great shopper. An outstanding shopper. Some would say a world-class endurance shopper. I don’t really understand the...

Juanita Neville-Te Rito
Jun 29, 20165 min read


The world's first virtual reality store
I was very excited to see the launch of the world’s first virtual reality department store which is a collaboration between Myer and...

Juanita Neville-Te Rito
Jun 2, 20161 min read


Don't blame digital commerce when you physical experience misses the mark
I have been a bit quiet on the blogging front over the past few weeks as I have been hanging out in ‘the land down-under’ spending some...

Juanita Neville-Te Rito
Jun 2, 20165 min read


Like a moth to a flame... 7 easy ways to use social media to drive shoppers into your store
I have a new badge I am trying to wear. That of digital nomad. Not being contained to one specific office, I am travelling the world...

Juanita Neville-Te Rito
May 12, 20165 min read


Microsoft retail in the digital age
The growing presence of cell phones, tablets, and connectivity to the web means consumers now have the ability to retail hop between...

Juanita Neville-Te Rito
May 11, 20162 min read


I don't sweat I sparkle
I’ve had the recent good pleasure to need to acquire some activewear. Due to an overwhelming desire to get back to my retail roots, I’ve...

Juanita Neville-Te Rito
Apr 28, 20166 min read


Absolutely, positively, unmistakably smitten
One of my favourite retail futurists, Howard Saunders, recently posted an opinion piece on the rise of Microtowns. This is an entirely...

Juanita Neville-Te Rito
Apr 14, 20164 min read


The Sephora Effect... The journey and the destination
Everyone is talking 2016 as the year of digital convergence; emerging technologies and business models creating new ways to attract,...

Juanita Neville-Te Rito
Apr 5, 20164 min read


Doing the right thing
I think that we as a people are always prone to think about, well, tomorrow will be a better day. Well, why will it be a better day? And...

Juanita Neville-Te Rito
Mar 22, 20164 min read


The retail gift that keeps on giving
In last week’s blog I covered off at a high level of what I believe are the top 5 trends to impact retail in 201. Over the coming few...

Juanita Neville-Te Rito
Mar 11, 20165 min read


Officially declared: The year of change
Yes that’s right. Many of you are already head-down planning FY17 and how you can stretch your budget to meet those targets. Hopefully...

Juanita Neville-Te Rito
Mar 3, 20164 min read


Customising convenience - oxymoron or genius?
Fiona Kerr has the good fortune to be a Business Director at retail advertising agency, Hotfoot and regularly gives thanks that shopping...

Juanita Neville-Te Rito
Feb 29, 20164 min read


Christmas retail round up UK 2015
I am a sucker for a good Christmas ad and unfortunately in this hemisphere we do a pretty poor job of it all. I love a good old tear...

Juanita Neville-Te Rito
Dec 11, 20153 min read


An orgy of consumption
Source: TA/AFP/Getty On the 11th November as I was driving home I laughed out loud at a segment called Radio Dating. It goes something...

Juanita Neville-Te Rito
Nov 26, 20155 min read


How to win shoppers by turning them away
This week I am delighted to once again share some pearls of wisdom from NYC based raconteur and retail thought-provoker Jon Bird. An...

Juanita Neville-Te Rito
Nov 19, 20154 min read


A little bit healthy, a little bit rock 'n' roll
I remember clearly as a 10 year old “hosting” a birthday party for my baby sister who was turning four. This was the early 80’s and to...

Juanita Neville-Te Rito
Nov 5, 20157 min read
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